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Stream like a pro with Be.Live

How do I sign up for an account?

1. Visit be.live and click Try now or Sign Up.
2. Select Facebook or Google as your sign-up method.
3. After signing up, you will be directed to the broadcasting studio where you can start or schedule a show. Check out our articles on how to go live on Facebook and YouTube.

Note: All new users are granted a 7-day free trial period with access to select Standard+ features. When trial ends, you automatically get the free Basic plan at no cost. You will NOT be charged when trial period ends.

Is there a checklist I can use before going live?

Here's a list of things to keep in mind before broadcasting:

1. Broadcast using the latest version of Chrome or Safari from your desktop/laptop.
2. Close other applications or programs that might be using your camera or microphone.
3. Close unnecessary tabs in your browser.
4. Use a pair of headphones to avoid echo and feedback. The same applies to guests (if any).
5. For a more stable stream, use a hardwired connection (ethernet) instead of Wi-Fi.
6. Avoid downloading and uploading files while streaming.

Can I use my smartphone as a webcam?

There's no way to connect your phone to the Be.Live studio directly, but if you join your own broadcast as a guest using your iOS or Android smartphone, you will be able to use its camera for streaming.

Full instructions here: How to Use Your Smartphone as a Webcam for Be.Live

Can multiple people access one Be.Live account?

Multi-user accounts are not available at this time. All Be.Live accounts are connected to personal Facebook profiles or Google accounts and can only be accessed through them.

Can I connect Be.Live to my Facebook business account?

Be.Live accounts can only be linked to personal Facebook profiles. However, you can still stream to your Facebook page under its name. You may also choose to register your Be.Live account under a YouTube brand account.

Which internet browsers do you support?

Be.Live is compatible with the latest version of Google Chrome or Safari. Use Chrome for best results (features are limited on Safari). Check your current Chrome version here.

How many people can watch my broadcast?

There is no limit to the number of viewers who can watch your broadcast as long as the privacy is set to public.

How long are broadcasts stored in my account?

Broadcasts are stored for 30 days on the Standard+ Plan. Unlimited storage is available on the Pro Plan.

How long can my broadcast be?

You can stream for up to 4 hours on the Basic plan and up to 8 hours on the Standard+ and Pro Plan.

How do I change the email associated with my account?

It is not possible to change the email connected to your Be.Live account since you use credentials connected to Facebook or Google. However, it is possible to transfer your subscription to another account.

Full instructions here: Transferring Paid Subscriptions

Is there a Be.Live community I can join?

Join our community of Be.Livers on Facebook here and make sure to follow our Facebook page for broadcasting tips and platform updates.

Where can I find more information on how to use Be.Live?


You may check out our list of articles here and our video tutorials here.

Our pioneer broadcasters Steven Healey and Tina Shang also offer a free Youtube Course, Be.Live in Five, and a free mentoring program via Be.Live in Five's Facebook Page.

What's the Invite-A-Friend (IaF) program?

IaF allows you to earn credits when a friend uses your referral link to purchase a subscription.

Full details here: Invite-A-Friend Promotion

Who do I contact for questions, feature requests or feedback?

Contact our Support Team through chat or email us directly at team@be.live. You can also message our support team via Messenger on Facebook.

We are available 24/7.

Which platforms do you currently support?

Be.Live supports streaming to Facebook, YouTube, and LinkedIn.

How do I stream to multiple destinations (multi-streaming)?

With Be.Live, you can stream to multiple destinations simultaneously. This can be a combination of the following:

• Your Facebook timeline;
• Facebook pages or groups you manage;
• Your YouTube channel
• Your LinkedIn profile OR organization

Full details here: Stream to Multiple Destinations with Simulcast

What's Offline Recording?

Offline Recording allows you to record a broadcast without going live. Select this option if you'd like to pre-record your videos for future use, or wish to download only the audio file.

Full details here: How to Record an Offline Broadcast

How do I go live on my Facebook timeline, page or group?

1. Log in to your Be.Live account using the latest version of Google Chrome or Safari.
2. Click Set Destination on the top left section of the studio.
3. Select Facebook as your broadcast platform then select a specific destination (timeline or any page/group that you manage).
4. Add a broadcast title and description.
5. Hit Save.

Full instructions here: How to Go Live on Facebook

How do I change privacy settings for my Facebook broadcast?

1. Log in to your Facebook profile connected to Be.Live. Click the arrow in the upper right corner > Settings & Privacy > Settings > from the left panel, scroll down and select Business integrations.
2. Select Be.Live.
3. Scroll down to Who can see that you use this business integration? > select Public
4. Hit Save.

Full instructions here: Change Privacy Settings for Facebook Broadcasts

How do I add the Be.Live app to a Facebook group?

1. Go to your group page. From the left panel, scroll down to the bottom of the Manage group menu > click Settings > scroll down and click the Apps section > Click Add Apps
2. Type Be.Live in the search box. When it appears, click it and add it to the group.

Full instructions here: How to Add the Be.Live App to your Facebook Group

Can I broadcast to a Facebook event?

Due to Facebook restrictions, you may only broadcast to your personal timeline, page or group.

How do I go live on YouTube?

1. Log in to your Be.Live account using the latest version of Google Chrome or Safari.
2. Click Set Destination on the top left section of the studio.
3. Select YouTube as your broadcast platform. From the popup window, select the Google Account to connect with Be.Live. Click Allow to give Be.Live permissions to your Google account.
4. Select your preferred stream privacy (Public, Private or Unlisted).
5. Add a title and description for your stream.
6. Hit Save.

Full instructions here: How to Go Live on YouTube

How do I verify my YouTube account?

1. Select your country in the dropdown menu and how you want to receive the verification code (call or text).
2. Fill out the required information.
3. Hit Submit.
4. Enter the code you receive and click Submit.

Note: The verification process takes 24 hours to complete.

Full instructions here: How to Verify Your YouTube Account

How do I change privacy settings for my YouTube broadcast?

1. Sign in to YouTube Studio: https://studio.youtube.com/
2. From the menu on the left, select Videos.
3. Hover over the video you wish to update. To see your live uploads, select the Live tab.
4. Click the arrow under Visibility and select Public, Private, or Unlisted.
5. Save.

Full instructions here: Privacy Settings for a YouTube Broadcast

How do I change privacy settings for my existing/finished YouTube broadcast?

1. Sign in to YouTube studio: https://studio.youtube.com/
2. From the menu on the left, select Videos.
3. Hover over the video you wish to update. To see your live uploads, select the Live tab.
4. Click the down arrow under Visibility and select Public, Private, or Unlisted.
5. Save.

Full instructions here: Privacy Settings for a YouTube Broadcast

How do I go live on LinkedIn?

1. Log in to your Be.Live account using the latest version of Google Chrome or Safari.
2. Click Set Destination on the top left section of the studio.
3. Select LinkedIn as your broadcast platform.
4From the popup window, select the LinkedIn Account to connect with Be.Live. Click Allow to give Be.Live permissions to your LinkedIn account.
5. After this, select the Profile or Organization to go live to.
6. Add a broadcast title and description.
7. Hit Save.

Full instructions here: How to Go Live on LinkedIn

How do I verify my LinkedIn account?

If you are interested in streaming to LinkedIn, you have to fill out an application form. Since LinkedIn has its Live feature in beta, access to it is provided only to existing content creators who have a significant LinkedIn audience and a history of creating quality and professional video content.

Full instructions and the application form can be found here: How to Verify Your LinkedIn Account

How do I embed my live stream on my other website?

There is no way to do embed your stream directly from Be.Live at this time, but here are workarounds we offer:

How to Embed a Facebook Live on your Website
How to Embed a YouTube Live on your Website or Social Media Platforms

How do I schedule a LinkedIn broadcast?

Scheduling is not available with LinkedIn at this time.

Full details here: How to Go Live on LinkedIn

How do I schedule a Facebook or YouTube broadcast?

1. Log in to your Be.Live account using the latest version of Google Chrome or Safari.
2. Click Set Destination on the top left section of the studio.
3. Enable the Schedule Stream toggle.
4. Set your intended broadcast date and time. You may schedule a broadcast up to 7 days in advance.
5. Select Facebook or YouTube as your broadcast destination.
6. Upload a cover image.
7. Add a broadcast title and description.
8. Hit Save.

Full instructions for scheduling a Facebook broadcast here. For YouTube, click here.

How do I schedule a broadcast to multiple platforms (multi-streaming)?

1. Log in to your Be.Live account using the latest version of Google Chrome or Safari.
2. Click Set Destination on the top left section of the studio.
3. Enable the Schedule Stream toggle.
4. Set your intended broadcast date and time. You may schedule a broadcast up to 7 days in advance.
5. Select Facebook or YouTube as your broadcast destination.
6. Upload a cover image.
7. Add a broadcast title and description. They will be the same for both destinations.
8. To add another destination, click the plus (+) button and repeat Step 5.
9. Hit Save.

Full instructions here: How to Schedule a Stream to Multiple Platforms (Multi-streaming)

What is the ideal ratio/image size for my broadcast cover image?

We suggest a ratio of 16:9 (e.g. 1280x720). Size should not exceed 3 mb.

How do I edit my scheduled broadcast?

You can edit the time, title/description and cover image, but it is not possible to change the destination of the broadcast once you hit Save.

Full details here: How to Schedule a Facebook Broadcast

What does the reset button do?

If you wish to start or schedule a new broadcast, click Reset to clear all data saved from the previous broadcast.

The reset button will not delete any of your scheduled broadcasts - it will simply reset the broadcast destination.

Why was my scheduled broadcast deleted?

You are required to start the broadcast within 10 minutes after the scheduled time. Otherwise, it will be deleted by Facebook or YouTube.

How do I add a guest to the broadcast?

1. From the studio, click Guest from the toolbar. Hover your cursor over this section and click the Copy Link icon. A message saying Guest link copied to clipboard will appear. This means the link is ready to be sent to your guest.
2. Send the link to your guest. Paste the link using command + V (for Mac) or ctrl + V (for Windows). Guests can join using only their name, OR by signing in to their Facebook/Google account. Afterwards, they must connect their camera.
3. Once guests appear in the staging area, push their camera to the broadcast by clicking Show in Stream in the top right corner of their camera source.

Note: We suggest having only around 10-15 guests/sources at a time to avoid overloading the studio.

Full instructions here: How to Add Guests

How many guests can join my broadcast?

During trial period and on the paid plans (Standard+ and Pro), you can have up to 4 people on screen and 2 audio-only (camera disabled) guests. There is no limit to the number of people who can join and wait in the staging area, thereby allowing you to rotate guests during the broadcast.

On the Basic plan, you can have 1 guest on screen at a time.

Note: If you are using screen share or add media features, it takes away one spot on the broadcast.

Can I change my guest link?

Yes! Simply click Guest from the toolbar on the left > click Create New Link

Once the link is reset, guests won't be able to join using the old link. The link is also specific to the studio and will remain the same for all guests.

Full details here: How to Add Guests

Does my guest need a Be.Live account to join my broadcast?

Not at all! They can join using only their name OR by signing in to their Facebook or Google account.

Related articles:
Guest Desktop Experience
Guest Mobile Browser Experience
Guest Mobile App

What devices can my guests use to join my broadcast?

Guests may join using desktop/laptop, mobile browsers, or using the Be.Live mobile app.

Related articles:
Guest Desktop Experience
Guest Mobile Browser Experience
Guest Mobile App

My guest's camera won't connect. What should they do?

Please make sure your guest has the latest version of Chrome or Safari. Ask them to clear their cache, check their camera and audio here, reboot their computer, and try again.

More information here: Guest Troubleshooting

If the steps above do not solve the issue, ask your guest to contact Support via chat here.

Will guests see comments?

Yes! Guests will be able see comments when joining from a computer or laptop.

Can my guest share their screen?

If you're on the paid plan, your guest can share their screen from their desktop computer/laptop.

Full instructions here: Screen Share for Guests

How will my broadcast appear on my guest's feed?

Guests may choose to share your Facebook broadcast using the Share button - just as they would when sharing a post. Note that they can only share a post set to Public.

Is there a checklist I can share with my guest?

You may share this checklist with your guest before the broadcast:

1. You can join a broadcast using only your name, OR by signing in to your Facebook/Google account.
2. Use the latest version of Google Chrome or Safari.
3. Make sure you have a stable internet connection.
4. Clear your cache and close all unnecessary tabs and programs on your device. Some programs may run in the background even, so consider using the Task Manager or reboot your device.
5. Follow the guest link from your host to join the broadcast and click/tap Enable Camera.
6. If joining from desktop or laptop, test your camera and mic before you click Connect camera. Click the gear button to open the settings window.
7. If joining from mobile, make sure to paste the link directly to your browser's address bar. Use Google Chrome for Android devices, and Safari for iOS devices.

How do I add my own logo?

1. Click Branding from the toolbar.
2. Select Logo.
3. Select the Be.Live logo or upload your own by clicking Add Logo.
4. Hit Apply.

Note: Branding and customization features are only available on the paid plans (Standard+ and Pro).

Full details here: How to Set Up Branding

How do I customize my overlay?

1. Click Branding from the toolbar.
2. Select Overlay.
3. Choose available overlays or upload your own by clicking Add Overlay.
4. Hit Apply.

Note: Branding and customization features are only available on the paid plans (Standard+ and Pro).

Full details here: How to Set Up Branding

How do I customize my background?

1. Click Branding from the toolbar.
2. Select Background.
3. Choose from the available backgrounds or upload your own by clicking Add Background.
4. Hit Apply.

Note: Branding and customization features are only available on the paid plans (Standard+ and Pro).

Full details here: How to Set Up Branding

How do I customize my theme/colors?

1. Click Branding from the toolbar.
2Select a theme (Modern or Classic).
3. To change colors, click Edit colors at the bottom. Select Background and Text colors by entering a specific hex code, or clicking on the circles to select from the color wheel. Colors can only be changed for Classic theme.
4. Hit Apply.

Note: Branding and customization features are only available on the paid plans (Standard+ and Pro).

Full details here: How to Set Up Branding

How do I show comments on the broadcast screen?

On the right panel of the studio, you will see the Comments section. Click Show next to the comment to display it on screen.

Full details here: Studio Comments and Reactions

How do I check the number of viewers and reactions on my broadcast?

The number of viewers and reactions is displayed in the section above Public chat. Clicking the arrow will display Facebook reactions but only from users you're friends with. YouTube does not provide the names of those who liked your broadcast.

Full details here: Studio Comments and Reactions

What's the On-Screen Agenda for?

On-screen updates (Agenda/Title/Crawler) allow you to:

• Add text to your broadcast to highlight a topic, ask a question and display important information to your audience
• Outline your discussion topics, allowing you to maintain focus on your broadcast
• Add private notes that only you can see

Full details here: How to Set Up On-Screen Updates (Agenda, Title and Crawler)

What's the difference between title and crawler?

Title is fixed text while Crawler is scrolling text. Both serve as a news ticker and are used to display updates about your broadcast.

Full details here: How to Set Up On-Screen Updates (Agenda, Title and Crawler)

How do I upload media (photos/videos) to my broadcast?

1. From the toolbar, click Media and select the first option (Upload Media).
2. Locate the image or video from your computer and select Open. The file selected will now appear in staging.
3. Click Show in Stream in the top right of the image to add it to the stream.

Full instructions here: How to Add Media

How do I download the recording of my broadcast?

All broadcasts are saved in the destination where you went live. To download your broadcast in HD quality, go to your My Broadcasts page in your Be.Live profile.

Note: downloading in HD is only available for trial, Standard+ and Pro users. Downloading in Full HD (1080p) is available for Pro users.

Full instructions here: How to Download Broadcasts from Be.Live or Facebook

How do I share my screen?

1. From the studio, click Screen from the toolbar to enable screen sharing.
2. Select your preferred screen sharing option (Entire Screen, Application Window or Chrome Tab).
3. Hit Share.
4. Push the screen to the broadcast by clicking Show in Stream on the upper right corner of the screen share source. This will make it visible to your viewers.

Full instructions here:

Screen Share (For Host)
Screen Share (For Guest)

How do I select an external microphone or camera?

From the Studio, click the gear icon above your camera source. From the drop-down menu, select which external camera or microphone you wish to use for the broadcast.

Full instructions here: How to Check Settings Inside the Production Studio

How do I share a presentation in my broadcast?

There are 3 ways to share your presentation in your broadcast. Full details here: How to Share Your Presentation

If you wish to speak over your presentation without being seen, you may enable Solo mode. Full details here: Solo Mode and Disabling Your Camera or Microphone

What is Live Sales?

Live Sales is a great tool for advertising your products during your broadcast. This feature also allows you to send a clickable link to your viewers, allowing them to easily purchase your products.

Full details here: Live Sales

What is the Solo button?

The Solo button is used when you have multiple active sources in the studio and only want to display a single source during the broadcast. Using the Solo button will not disable microphones for other active sources so you and your guests will still be heard while in the broadcasting section.

Full details here: Solo Button Explained

What widgets can I use?

We offer the following widgets: Snowfall, Countdown, Sticky Notes, Days in Quarantine and Thermometer.

Full details here: Widgets

Is there a countdown timer I can use?

Yes! You can learn how to enable it here: Countdown Widget

Can I upload multiple images in the studio?

Yes! They will be stored in a single section.

Full details here: How to Add Media

Can I stream in Full HD (1080p)?

Streaming in Full HD is available on the Pro Plan.

Full details here: Streaming in Full HD

How do I connect multiple cameras?

1. Click Camera from the toolbar to connect your first camera.
2. To connect another camera, repeat Step 1. From the gear settings, select the second camera under Video Settings.
3. To select a third camera, simply repeat the steps above.
4. Click Show in Stream to add your cameras to the broadcasting area.

Full instructions here: How to Stream with Multiple Cameras (Multicam)

What can I do with the Video Editor?

With the Video Editor, you can:

Trim unwanted footage at the beginning or end of your broadcastCut out specific parts for repurposing or promotional useDetermine the highlights of your broadcast through user engagement and activity (comments and reactions)Create personalized video greeting cards for your audienceAdd text and background to your recordingsShare the trimmed video directly to Facebook.

Full details and instructions here:

Be.Live Video Editor: Part I
Be.Live Video Editor: Part II

How do I access the Video Editor?

To access Video Editor, click here.

Will the edited video overwrite the original broadcast?

No. Original recordings are retained in your account.

How long are broadcasts stored in my account?

Broadcasts are stored for 30 days on the Standard+ Plan. Unlimited storage is available on the Pro Plan.

What is maximum video length allowed when using the editor?

You can edit broadcasts up to 2 hours long.

Can I share my trimmed video directly from the Video Editor?

Yes!

To share the trimmed broadcast directly to Facebook or YouTube, click Share Clip > select destination > add title and description > Share.

How do I record a video greeting card?

1. From the Be.Live studio, click Try Video Editor > Create > hit Record > record your video clip > Try Video Editor
2. Select an overlay style and background image.
3. Add your custom text.
4. Click Download Clip in the upper right to download the video in .mp4 format.

Note: This feature is only available on Google Chrome.

Full details and instructions here: Create Personalized Greeting Cards Using the Video Editor

Why can't I start my broadcast? The Start button is gray.

To start a broadcast, you need to have at least one active source in the broadcasting section - this can be your camera, a shared screen, an image/video, or your guest. Once you connect your camera, simply add it to the broadcasting area by clicking the Show in Stream button.

Why can't I see the names and profile pictures of users commenting on my broadcast?

Due to changes made on Facebook's side, we are unable to access the names and profile pictures of viewers and their comments/reactions when broadcasting to a group.

But we have a solution! If you want viewers to interact on your broadcast, simply send them this link https://faq.belive.tv/comments-issue to allow Be.Live access to their profile.

Once viewers click the link and allow permissions, their comments would appear with their names and profile photos in any Be.Live broadcast. They just need to grant permission once.

Note: This only applies to Facebook groups. When broadcasting to pages/timeline, names and profile photos appear properly.

Full details here: Facebook Group Comments

Why aren't comments appearing in my studio?

When broadcasting to your Facebook timeline, make sure that the privacy of the post is set to Public. Comments do not appear in the studio if the broadcast is set to private or only to a particular audience.

You can learn how to change your privacy settings on Facebook here.

Full details here: Studio Comments and Reactions

Why can't I connect my camera or microphone?

Make sure you're using the latest version of Chrome or Safari on your computer/laptop. After that, clear your cache, check your camera and audio here, reboot your computer, and try again.

Please note that certain antivirus programs and firewall may block your camera from connecting, so make sure that these are disabled temporarily before the broadcast.

Full details here: Basic Troubleshooting: Camera & Mic

If this doesn't solve the issue, contact Support via chat here.

No one can see my broadcast. Why?

Your broadcast is most likely set to private. Check out this article or take a look at our video tutorial on how to change privacy settings on Facebook.

Why do I experience audio delay and poor quality in my broadcast?

These issues are usually caused by internet speed and machine load. Do not download any software or have too many tabs open, as well as to shut down all the unnecessary software that may take up the operational memory of your computer.

Also, the resolution of the video will depend mainly on your internet upload speed.

Related article: Evaluating Network Quality

If this doesn't solve the issue, contact Support via chat here.

Why do I hear echo in my broadcast?

Echo may be caused by one of the following:

1. When one person's voice is heard through another person's microphone. We recommend that the host and all guests wear headsets to avoid the sound from reaching the microphone. A good rule to remember: If you hear the echo, then it's not coming from your system. The person causing the echo does not hear the echo.
2. Echo might also be caused by having multiple tabs with the Be.Live broadcast open. Make sure only one tab is open at a time.

More information here: Basic Troubleshooting: Camera & Mic

I deleted my Facebook broadcast by mistake. How do I retrieve it?

If it was only deleted on Facebook, it should still be available to download in your Be.Live account under My Broadcasts.

I scheduled a broadcast on Facebook, but my guests and viewers see the wrong time. Why?

Facebook controls the timezone setting on Be.Live. Facebook takes the timezone setting on your computer, so your broadcast will always be scheduled in the timezone set on the device you use. Please note that "timezone settings" are different from "time settings".

At the same time, each Facebook user will see the time of the post of the scheduled broadcast according to their timezone - this is why the time shown can be different, but it is still the correct time.

If you are experiencing problems with the timezone on Facebook, go into the "Date and Time" settings on your computer, click "Change Timezone", and select the correct timezone for your area.

How do I access free trial?

Sign up for an account with Be.Live to access your 7-day free trial period.

Full instructions here: How to Set Up A Be.Live Account

Where do I find pricing information?

Information on our packages can be found here: Be.Live Pricing

Related article: Pricing Packages and Answers to Financial Questions

Will you charge me when free trial ends?

Not at all!

When trial ends, you will be automatically downgraded to the free Basic plan with limited features. However, you can choose to subscribe to monthly or yearly paid plans.

Can I stay on the free plan?

Absolutely!

If the paid plans do not fit your needs, you may stay on the free Basic plan (3 broadcasts per month). Please note, however, that customization and other premium features such as multiple guests, multi-streaming and offline recording are only available on the paid plans.

What payment methods do you offer?

We accept payments via credit/debit card, PayPal and Amazon Pay (available in select regions).

Related article: Make your first payment with FastSpring

How do I apply the promo code?

1. Go to our Pricing Page.
2. Select your plan.
3. Click Enter Promotional Code and paste the code. Hit Apply.
4. Fill out the form.
5. Hit Pay.

Can I cancel my subscription at any time?

Yes! Once you cancel, you won't be charged any longer.

For further questions, contact our Support Team through chat or email us directly at team@be.live.

How do I cancel free trial?

There's no need to cancel free trial. When it ends, you will be switched to the free Basic plan at no cost.

What are your refund policies?

According to our Terms of Service ("Cancellation/Refund Policy"), you may receive a refund during the cool-off period (up to 14 days of not using the platform right after purchase).

Full details here: Pricing Packages and Answers to Financial Questions

For further questions, contact our Support Team through chat or email us directly at team@be.live.

How do I upgrade or downgrade my plan?

You can upgrade or downgrade your plan directly on our pricing page.

How do I change or update my payment method?

If you paid for a subscription using PayPal, you can change your credit card information directly from your PayPal account.

For other payment methods, contact our Support Team through chat or email us directly at team@be.live.

Can I transfer my paid subscription to another Be.Live account?

Absolutely!

Note that only the paid subscription will be transferred. Recordings will remain in the original account.

Full instructions here: Transferring Paid Subscriptions

I want to update/change information on my invoice. How do I do that?

Contact our Support Team through chat or email us directly at team@be.live. Include the information to be updated or added in your message and we will be happy to assist you.

How does the Partners Program work?

We have a 2-level partnership program, which means that you can earn not only benefit from bringing new users to Be.Live, but also from bringing new partners to a program!

Let's imagine Tom, who recently became a Be.Live Partner.

Level 1
Tom receives 20% when a subscriber purchases a plan using his link.

Level 2
> Tom invites Jack to become a Be.Live Partner. Jack will now also receive 20% when a subscriber purchases a plan using his link.
> On top of the 20% Tom gets from his subscribers, he will also be receiving 10% from Jack's subscribers.

How do I become a partner?

Step 1. Create an account here: https://belive.tapfiliate.com

Step 2. After registration and approval, you will find your personal referral link in the user profile at https://belive.tapfiliate.com/login. From this moment, you made a default partner. For each successful payment by this link, you'll get 20%.

Step 3. To start using a 2-level affiliate program, you should go to your profile at https://belive.tapfiliate.com/login after "Step 2" and find section MLM. In this section, you will find the new referral registration link for your 2-level partners.

Step 4. Share this link with your potential 2-level partners and ask them to register.

Step 5. After successful registration and approval, your 2-level partners will find a personal referral link for their subscribers in the user profile at https://belive.tapfiliate.com/login. They will get 20%, and you will get 10% for each purchase by this link. Submit your application here: https://belive.tapfiliate.com/

Once approved, you will receive an email with your affiliate link.

Please note that it might take 2-3 business days for us to review your application. We may also ask for additional information during this time.

How much will I earn?

You will receive a 20% commission for every paid subscription through your link. For example, if someone subscribes to a yearly paid plan worth $300, you will receive $60 for that sale.

When do I start earning?

It will take 30-45 days before you start receiving your commission. The payout will depend on how many users converted from a free plan to a paid subscription.

Please keep in mind that after they sign up, users will get a trial period to access Be.Live for free! Sometimes, it might take a week or two for them to convert into a paid subscription. After trial period, their account will be downgraded to the free Basic plan. They can upgrade anytime and it will be credited to your Partner account as commission.

How do I customize my link?

Once approved, you will have access to the 'Assets' section where you can edit your link.

How and when will I receive my payment?

A PayPal account is required to join the program and you will receive the commission payout through your account.

You will receive your commission on or before the 10th of every month. For example, the commission you earned in December 2020 will be credited to your account on or before January 10, 2021.

Will you provide assistance to help me promote Be.Live?

We have a private Facebook Group dedicated to supporting you in every way. Once approved, you will receive the link to join the group. For inquiries, you may email our Support Team at team@be.live.